Privacy Policy

Your privacy is very important to us. Here is what you should know:

• We are respectful about the personal information you provide through the operation of our services.

• We store personal information for only as long as we have a reason to keep it.

• We want to make it as easy as possible for you to control what information on our website is kept, indexed by search engines, and permanently deleted.

• We help protect you from overreaching government demands for your personal information.

• We aim for full transparency on how we gather and use your personal information.

• Below is our Privacy Policy, which incorporates and clarifies these principles.

Who We Are and What This Policy Covers

Shaysorakim.com is the home for all of Sharon Kim’s work. Sharon’s work focuses on helping people develop the actionable tools and understanding to support their pet’s health journey through naturopathic techniques.  

This Privacy Policy applies to information that we collect about you when you use:

• Our website, www.shaysorakim.com (Site);

• Our other products and services that are available on or through www.shaysorakim.com

Throughout this Privacy Policy, “we,” “our,” or “us” refers to Shay Sora Kim, legally known as Sharon S Kim. Also, we’ll refer to our website, and products and services collectively as “Services.” Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.

Information We Collect

We only collect information about you if we have a reason to do so – for example, to provide our Services, to communicate with you, or to make our Services better.

We collect information in three ways: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let’s go over the information that we collect.

Information You Provide to Us

It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:

• Basic Information:We ask for some very basic information from you when you contact us or sign up for our mailing list: 1) your email address, so we can reply to you.

• Transaction and Billing Information: If you buy something from us – for instance, a product from our Store, or register for a course, or book a private consultation, you will provide additional personal and payment information that is required to process the transaction and your payment. However, we never see your credit card information and never have access to it. All purchases are processed through an outside payment provider (authorize.net), and you can find their Privacy Policy on their site. We only receive your name, email address, billing address and phone number.

• Content and Communications With Us: Depending on the Services you use, you may also provide us with information about you through testimonials, photos, videos, emails and/or written letters. By submitting a testimonial, you consent to it being shared publicly. Other information is always assumed to be meant to be completely confidential and we never share them with anyone, publicly or privately without obtaining consent. If you choose to post any of this information on the internet, such as Facebook or other forums, anyone can access it.

Information We Collect Automatically

We collect very little information automatically:

• Log Information:Unlike most online service providers, we do not collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.

• Location Information:We may determine the approximate location of your device from your IP address but not your personal location. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.

• Information from Cookies & Other Technologies:A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. We use cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and to deliver targeted ads.

How And Why We Use Information

Purposes for Using Information

We use information about you as mentioned above and for the purposes listed below:

• To provide our Services – for example, to offer products, consultations and courses, provide access to our online services, or charge you for any of our paid Services;

• To further develop and improve our Services – for example by adding new features that we think our users will enjoy or will help them to create and manage their websites more efficiently;

• To monitor and analyze trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use;

• To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition–for example, we may analyze how many individuals purchased a product after receiving a marketing message or the courses that have the highest usage history over a certain length of time;

• To monitor and prevent any problems with our Services, protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of shaysorakim.com and others, which may result in us declining a transaction or the use of our Services;

• To communicate with you, for example through an email, about offers and promotions offered by shaysorakim.com and others we think will be of interest to you, solicit your feedback, or keep you up to date on our products and services; and

• To personalize your experience using our Services, provide content recommendations (for example, through our course feedback surveys), target our marketing messages to groups of our users (for example, those who have taken a particular course with us or have been our user for a certain length of time), and serve relevant advertisements.

Legal Bases for Collecting and Using Information

A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that:

(1) The use is necessary in order to fulfill our commitments to you under our Terms and Conditions or other agreements with you or is necessary to administer your service – for example, in order to enable access to an online course on your device or charge you for a product or consultation; or

(2) The use is necessary for compliance with a legal obligation; or

(3) The use is necessary in order to protect your vital interests or those of another person; or

(4) We have a legitimate interest in using your information – for example, to provide and update our Services, to improve our Services so that we can offer you an even better user experience, to safeguard our Services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition, to monitor and prevent any problems with our Services, and to personalize your experience; or

(5) You have given us your consent–for example before we place certain cookies on your device and access and analyze them later on, as described in our Cookies Policy below.

Sharing Information

How We Share Information

We do not sell our users’ private personal information.

We share information about you in the very limited circumstances spelled out below and with appropriate safeguards on your privacy:

• Employees, and Independent Contractors:We may disclose information about you to our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.

• Third Party Vendors:We may share information about you with third party vendors who need to know information about you in order to provide their services to us, or to provide their services to you or your site. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyze fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, and email support services that help us communicate with you, those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), those that help us understand and enhance our Services (like analytics providers).

• Legal Requests:We may disclose information about you in response to a subpoena, court order, or other governmental request. For more information on how we respond to requests for information about users of our Site, please see the Legal Requests section below.

• To Protect Rights, Property, and Others:We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Sharon Kim, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.

• Business Transfers:In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Sharon Kim goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.

• With Your Consent:We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties such as a hotel when you are registering for an event and we are coordinating accommodations.

• Aggregated or De-Identified Information:We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services to facilitate customized ad campaigns with partners.

• Published Support Requests:And if you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish that request in order to help us clarify or respond to your request or to help us support other users.

Information Shared Publicly

Information that you choose to make public is of course disclosed publicly. That means, of course, that information like your public profile, posts, other content that you make public on our Facebook pages, groups or other forums, and your “Likes” and comments, are all available to others.

Please keep all of this in mind when deciding what you would like to share.

How Long We Keep Information

We generally discard information about you when we no longer need the information for the purposes for which we collect and use it –which are described in the section above on How and Why We Use Information – and we are not legally required to continue to keep it.

For example, we may keep the web server logs that record information about a visitor to our website, such as the visitor’s IP address, browser type, and operating system, for approximately 30 days. We may retain the logs for this period of time in order to, among other things, analyze traffic to the site and investigate issues if something goes wrong on the site.

We will retain information at least 90 days after a live event in the event there is customer service or support question related to who attended, arrival date and departure date.

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.

Choices

You have several choices available when it comes to information about you:

• Limit the Information that You Provide:If you contact us, you can choose not to provide the information we request on our contact form. Please keep in mind that if you do not provide this information, certain features of our Services – for example, notifications about free events near you – may not be available.

• Opt-Out of Electronic Communications:You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. While we’ll be very sad to lose our connection, we will not contact you again unless it’s necessary to send you something like a legal notice. Please keep in mind that we may continue to retain your information after ceasing contact, if that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, tax obligations, or reasonably needed for our legitimate business interests.

• Set Your Browser to Reject Cookies:You can usually choose to set your browser to remove or reject browser cookies before using our site, with the drawback that certain features of our site may not function properly without the aid of cookies.

Your Rights

If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

• Request access to your personal data;

• Request correction or deletion of your personal data;

• Object to our use and processing of your personal data;

• Request that we limit our use and processing of your personal data; and

• Request portability of your personal data.

To access, correct, or delete your personal data, please contact us at hello@shaysorakim.com

EU individuals also have the right to make a complaint to a government supervisory authority.

How to Reach Us

If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in theYour Rights section above, please contact us as hello@shaysorakim.com. 

Other Things You Should Know (Keep Reading!)

Transferring Information

Because our Services are offered worldwide, the information about you that we process when you use the Services in the EU may be used, stored, and/or accessed by individuals operating outside the European Economic Area (EEA) who work for us, business partners, or contractors. This is required for the purposes listed in the How and Why We Use Information section above. When providing information about you to entities outside the EEA, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this Privacy Policy as required by applicable law. These measures include:

• In the case of US based entities, entering into European Commission approved standard contractual arrangements with them; or

• In the case of entities based in other countries outside the EEA, entering into European Commission approved standard contractual arrangements with them.

You can ask us for more information about the steps we take to protect your personal information when transferring it from the EU.

RECORDING AND CONSENT POLICY
Certain service offerings will require or have the option to be recorded. We will always obtain consent on the booking page prior to recording clients and participants. You acknowledge that by showing up to the appointment that you are receiving a service in exchange for fair use of your recorded audio and video.

Purpose of Recording

The recordings will be utilized in the following ways:

• Marketing Materials: The content may be featured on our website, social media platforms, and in promotional materials to showcase our offerings.

• Educational Content: The recordings may be used to create educational resources or training materials.

Your Rights and Consent

By participating in the session, you acknowledge and agree to the following:

• Consent: You consent to the recording of the session for the purposes described above.

• Age Confirmation: You confirm that you are at least 18 years old and legally capable of providing this consent.

• Privacy Policy: You have read and understood our full Privacy Policy, which explains how your data will be used, stored, and your rights in relation to this data.

Right to Withdraw Recording Consent

You have the right to withdraw your consent at any time before the appointment. Only if you wish to withdraw your consent before the appointment, please contact us at hello@shaysorakim.com. Please note that once the service is completed, it may not be possible to withdraw consent or remove the content once published.

Privacy Policy Changes

Although most changes are likely to be minor, shaysorakim.com may change its Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification through email. Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy.

Change Log: Updated Jul 23, 2024 (previous Feb 05, 2023)

COOKIES POLICY

Shaysorakim.com, (“we” or “us” or “our”) may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website shaysorakim.com including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the Site and improve your experience.

We reserve the right to make changes to this Cookies Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookies Policy. Any changes or modifications will be effective immediately upon posting the updated Cookies Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Cookies Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookies Policy by your continued use of the Site after the date such revised Cookies Policy is posted.

USE OF COOKIES

A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into these Sites, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.

TYPES OF COOKIES

The following types of cookies may be used when you visit these Sites:

Analytics Cookies

Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.

Our Cookies

Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.

Personalization Cookies

Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.

Security Cookies

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

Site Management Cookies

Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Third-Party Cookies

Third-party cookies may be placed on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser. For example, we may embed videos from YouTube and Video which demonstrate our work and each of those website providers use their own tracking cookies.

CONTROL OF COOKIES

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.

For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies.

In addition, you may opt-out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool.

OTHER TRACKING TECHNOLOGIES

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

PRIVACY POLICY

For more information about how we use information collected by cookies and other tracking technologies, please refer to our Privacy Policy on this page. This Cookie Policy is part of and is incorporated into our Privacy Policy. By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy.

CONTACT US

If you have questions or comments about this Cookie Policy, please contact us at hello@shaysorakim.com

Change Log: Updated Feb 5, 2023

Data Protection Policy

1.  Data protection principles

Shaysorakim.com is committed to processing data in accordance with the responsibilities under the General Data Protection Regulation (“GDPR”).

Article 5 of the GDPR requires that personal data shall be:

• processed lawfully, fairly and in a transparent manner in relation to individuals;

• collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;

• adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

• accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;

• kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and

• processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.”

2.  General provisions

• This policy applies to all personal data processed by the Company.

• Sharon Kim shall take responsibility for The Company’s ongoing compliance with this policy.

• This policy shall be reviewed at least annually.

• The Company shall register with the Information Commissioner’s Office as an organization that processes personal data.

3.  Lawful, fair and transparent processing

To ensure its processing of data is lawful, fair and transparent, The Company shall maintain a Register of Systems, which is a register of all systems in which personal data is processed by The Company. The Register of Systems shall be reviewed at least annually.

• Individuals shall have the right to ask what information The Company holds about them and why, how to gain access to the information, be informed on how to keep it up to date, and to be informed on how The Company is meeting its data protection obligations.

• Individuals have the right to access their personal data and any such requests made to the Company shall be dealt with in a timely manner.

• The Company at its discretion may charge individuals up to $20 USD per request and will provide all relevant data within 20 business days. The Company will always verify the identity of anyone making a personal data request before handing over any information.

• In certain circumstances, personal data may be requested to be disclosed to law enforcement agencies without the consent of the data subject. For more information regarding personal data request from law enforcement agencies, please see the Company’s Legal Requests policy.

4.  Lawful purposes

All data processed by the Company must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests. For more information, visit the ICO website.

• The Company shall note the appropriate lawful basis in the Register of Systems.

• Where consent is relied upon as a lawful basis for processing data, evidence of opt-in consent shall be kept with the personal data.

• Where communications are sent to individuals based on their consent, the option for the individual to revoke their consent should be clearly available and systems should be in place to ensure such revocation is reflected accurately in the Company’s systems.

5.  Data security and minimization

• The Company shall ensure that all employees keep all data secure, by taking sensible precautions and following the following guidelines:

i. Strong passwords must be used, and they should not be shared for non-system administrative functions. In the event that a system administrative function requires a single user account and password, such as a root password on a web server, the account and password will be strictly controlled by a restricted set of administrators, no more than necessary to adequately support the business needs.

ii. Personal data not be disclosed to unauthorized people, either within the Company or externally.

iii. The Company should avoid saving personal data directly on laptops or other mobile devices like tablets or smart phones. If there is a need to transfer personal data to a laptop or mobile device for a very specific business need (e.g. exchanging hotel registration information between the event and hotel staff, providing user name tags and rooming lists etc.), the user will be notified and required to provide explicit consent to the transfer of data on their behalf, as well as the data will be immediately removed from the computing device by the event staff once the data is no longer required to support the business transactions.

iv. All servers and computers containing data should be protected by approved security software and a firewall.

v. Personal data must be encrypted before being transferred electronically.

• The Company shall ensure that personal data are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

• The Company will provide training to all employees to help them understand their responsibilities in handling data.

• The Company shall ensure that only people able to access data covered by this policy should be those who need it for their work.

• The Company shall ensure that data is not shared informally. When access to confidential information is required, employees will follow strict processes in validating consent from the customer.

6.  Accuracy

• The Company shall take reasonable steps to ensure personal data is accurate.

• Where necessary for the lawful basis on which data is processed, steps shall be put in place to ensure that personal data is kept up to date.

• Data will be held in as few places as necessary. Staff should not create unnecessary additional data sets.

• Staff should take every opportunity to ensure that data is updated.  For example, by confirming a customer’s details when they call.

• The Company will make it easy for customers to update the information held about them.  For instance, via the company website.

• Once inaccuracies are discovered, data should be updated. For instance, if a customer can no longer be reached on the telephone number stored in the database, it should be removed.

7.  Archiving / Removal

• To ensure that personal data is kept for no longer than necessary, the Company shall put in place an archiving policy for each area in which personal data is processed and review this process annually.

• The archiving policy shall consider what data should/must be retained, for how long, and why.

8.  Security

• The Company shall ensure that personal data is stored securely using modern software that is kept-up-to-date.

• Access to personal data shall be limited to personnel who need access and appropriate security should be in place to avoid unauthorized sharing of information.

• When personal data is deleted this should be done safely such that the data is irrecoverable.

• Appropriate back-up and disaster recovery solutions shall be in place.

9.  Breach

In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access  to, personal data, the Company shall promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the ICO. For more information, visit the ICO website.

END OF POLICY

Change Log: Apr 14, 2023

More Information on Data Release and Retention

Before revealing any of this information to another party, we require a validly issued subpoena, warrant, or court order that specifically requests it unless we have a good faith belief that there is an emergency involving death or serious physical injury. We do not voluntarily provide governments with access to data about users (private or public) for law enforcement, intelligence gathering, or other surveillance purposes. More information on our requirements for releasing private user information can be found in the other policies on this page.

If you wish to stop receiving communications from us, you may request to have your email address removed from our systems by contacting us at hello@shaysorakim.com.

Change Log: Updated Apr 14, 2023

Copyright and Trademark Policy

Copyright © Sharon S Kim 2024 All Rights Reserved

Sharon Kim respects the intellectual property rights of our business partners, instructors, and other third parties and expects our users to do the same when using the Services. We reserve the right to suspend, disable, or terminate contact with users who repeatedly infringe or are repeatedly charged with infringing the copyrights, trademarks, or other intellectual property rights of others.

All files and information contained in this Website or Blog are copyright by Sharon Kim, and may not be duplicated, copied, modified or adapted, in any way without our written permission. Our Website or Blog may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos.

Your use of our Website, Blog or Services does not constitute any right or license for you to use our service marks or trademarks, without the prior written permission of Sharon Kim. 

Our Content, as found within our Website, Blog and Services, is protected under United States and foreign copyrights. The copying, redistribution, use or publication by you of any such Content, is strictly prohibited. Your use of our Website and Services does not grant you any ownership rights to our Content.

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you would like to read the DMCA, please visit the U.S. Copyright Office website at https://www.copyright.gov/legislation/dmca.pdf.

Sharon Kim also respects the trademark rights of others. Posts with any other content that misleads others or violates another’s trademark may be updated, suspended, disabled, or terminated by Sharon Kim in its sole discretion. If you are concerned that someone may be using your trademark in an infringing way on our Services, please contact us via hello@shaysorakim.com and we will review your complaint. If we deem appropriate, we may remove the offending content, and warn the individual who posted the content.

OVERVIEW
Sharon Kim offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our site is hosted on Squarespace, Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.



SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the site is governed by our Privacy Policy (outlined at the beginning of this page).

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

You are not permitted to:
Reproduce, duplicate, copy, sell, or otherwise exploit the website or any product image, product listing, product design, product description, price, page layout, page design, trade dress, trademark, logo, or other website content (“Website Content”) for any commercial purpose. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall ShayAndCloud, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Sharon Kim and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at shaysorakim@gmail.com.